Schedule your team's shifts

Plan the week's shifts, publish them to your team, and compare planned hours with actual clock-ins.

Team & Account1 min read

Plan who's working when, publish the week so staff can see it, then compare the plan with what actually happened.

You need: at least one employee with access to the store (see Invite your team and assign roles).

1. Add shifts

  1. Go to Schedule. Use the arrows next to the dates to pick the week.
  2. Click an empty cell in an employee's row to add a shift for that day.
  3. In Add Shift:
    1. Set the Start Time and End Time ①.
    2. Enter the Break in minutes ②.
    3. Check the Role / Position ③ (filled in from the employee's role).
    4. Add optional Notes, then click Save Shift ④.

Add Shift

Repeat for each day. New shifts appear as Draft ① (dashed outline), visible only to managers.

2. Publish the week

When the week looks right, click Publish Week ②. Shifts turn green, and your team can see their schedule. Use the arrows ③ to move between weeks.

Draft shifts and Publish Week

Published shifts

3. Compare scheduled vs actual

Switch to the Scheduled vs Actual tab to see planned shifts next to the hours each person actually clocked. It's a quick way to spot late starts, early finishes and unplanned overtime. Clock-ins come from timesheets (see Track hours and commissions).

Tips

  • To reuse a pattern, open Settings → Team → Schedules and click Copy last week.
  • Edit or delete a shift by clicking it.

Still stuck? A person replies within one business day.

Email support