Track time on a repair with the job timer

The job timer on each ticket records how long technicians spend on the repair.

#Use the timer

1. Open the ticket and find the Job Timer panel.
2. Click Start (or Resume ①) when you begin work, and pause it when you stop.
3. Total time logged ② adds up every session on the ticket.
4. By technician ③ shows how much time each person logged.

#See logged time in reports

Go to Reports and open the logged-time report.

• Logged time by technician ① totals time and ticket count per person.
• Logged time by ticket ② shows each ticket's status and total time.

#Related

• Timesheets and commissions
• Open a repair ticket